Jollibee, Chowking, Greenwich online delivery shut down in line with data privacy order

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Metro Manila (CNN Philippines, May 9) — Fast-food giant Jollibee Foods Corporation has indefinitely closed its online delivery service to comply with the order of the National Privacy Commission (NPC).

"In compliance with the NPC order, we have temporarily taken our Jollibee delivery website offline. As an additional precaution, we have voluntarily taken offline the delivery websites of our other brands, with the exception of Burger King which is on a different platform," it said in a statement on Wednesday.

Aside from the Jollibee online delivery, other fast food chains under JFC, such as Chowking, Greenwich, and Red Ribbon, have also temporarily shut down their online delivery services.

Jollibee Foods Corporation said the temporary closure will help them update the website's security to strengthen data protection.


The National Privacy Commission on May 4 ordered JFC to indefinitely suspend the operation of its website "until the site's identified vulnerabilities are addressed."

Jollibee in December 2017 reported that vulnerabilities surfaced during a testing by a marketing firm.

"There is a very high risk that approximately 18 million people currently on the database will be exposed to harm," NPC said.

Meanwhile, fast food chain Wendy's Philippines also reported its website has been hacked, exposing over 80,000 records including the personal data of its customers and job applicants.

Wendy's Philippines on Tuesday revealed that names, email addresses, home addresses, contact numbers, and resumés might have been compromised.

Related: Wendy's PH website hack exposes thousands of personal data

In a separate advisory, the NPC said account passwords, transaction details, and modes of payment were also exposed.